Contact information

Do you have a question you'd like to discuss prior purchasing? Do you have any special requirements? Or maybe you want to report a bug?

  • Contact our technical support unit at
  • For site-related issues, you can contact our administrator at
  • You can report bugs directly from the application using the menu item “Report a problem or a bug”. This is the preferred method, because in this case we receive additional information that will help us to fix the problem. If the problem occurs regularly, please check the “Troubleshooting mode” option first, repeat the steps leading to the error, and then report it.
  • You can also report a bug using the form on our website.